As if every Canadian hasn’t complained about the ridiculous costs of ticket prices these days. Good news is our government has our back when it comes Ticketmaster’s prices.
Ticketmaster is being taken to court by the Canadian Competition Bureau for advertising deceptive ticket prices and adding mandatory fees at the checkout. The costs the bureau are concerned about include “service fees”, “order pricing fees”, and “facility charges.” The practice is called drip pricing, and Ticketmaster is guilty of inflating prices by as much as 65%.
Commissioner of Competition John Pecman is asking for Ticketmaster and affiliate Live Nation to end these hidden fees and pay an administrative monetary penalty.
“Today, we are filing an application with the Tribunal to stop Ticketmaster from making deceptive claims to consumers,” remarked Pecman. “Together, these actions send a strong signal to online retailers: consumers must have confidence that advertised prices are the ones they will pay.”
Ticketmaster released this statement regarding the concerns earlier this week:
“Ticketmaster remains committed to getting tickets into the hands of fans and has long practiced transparency to enable informed purchasing decisions. Ticketmaster continues to work closely with Provincial governments to enhance consumer protection and provide the best ticketing experience for fans.”